We stand behind the quality of our products with our Two Baby Guarantee - our assurance that our products will last you through at least two babies, and probably more. We will replace or repair the item at our discretion in accordance with our warranty claims process. Please use the contact form below to submit your warranty claim. 

The small print: this warranty is valid on purchases made through snugabell.com and covers material and manufacturing defects; general wear and tear is not considered a defect. Warranty claims must be accompanied by a verifiable proof of purchase. We reserve the right to reject any warranty claims which we suspect to be fraudulent.